Repairs and Maintenance | Women's Housing Company

The WHC Responsive Repairs are categorised into four priority levels:

1.
Emergency Repairs
within 4 hours

2.
Urgent Repairs
within 24 hours

3.
Routine Repairs
within 5 days

4.
General Non-urgent repairs
within 14 days

We have tailored policies and procedures for managing our properties that reflect the needs of female tenants, including:

Buildings that accommodate women only
Prioritising women's need for privacy and security
Sensitive asset management such as:

Prioritising communication with tenants when maintenance works are due to be conducted at their property or building
Follow up with tenants to ensure completion and satisfaction with contractor service
Property management tailored to the requirements of women as they age-in-place
Highlighting the importance of privacy and safety for women to contractors and suppliers

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ACKNOWLEDGEMENT OF COUNTRY

The Women’s Housing Company acknowledges the Gadigal people of the Eora nation as the traditional custodians of the land on which we operate, and pays respect to Elders both past and present.