General Manager , Customers and Communities
Maggie brings over 15 years of senior and executive leadership experience in the housing and homelessness sectors, with a diverse background spanning both NSW Government and not-for-profit organisations. Her dedication to program improvement and a strong focus on enhancing client and community outcomes have significantly influenced various initiatives and policies related to housing, homelessness, and the welfare of children, youth, and families.
In her previous roles at the Land and Housing Corporation and Family and Community Services, Maggie has successfully led efforts in social housing strategy, tenant engagement and community development, and design of impactful programs. Maggie also led the NSW Specialist Homelessness Services program and initiatives that streamline people’s access to homelessness services.
Maggie holds a Bachelor of Arts in Social Sciences and is passionate about driving meaningful change in the community.
Inside the customer service experience at Women’s Housing Company At Women’s Housing Company, customer service is more than responding to requests or managing tenancies. It is about creating safety, stability and opportunity for women rebuilding their lives. Leading this work is Ellen, Senior Manager, Customers, who focuses on ensuring services are consistent, respectful and responsive. […]
A tenant’s reflections of homelessness and connection For Katrina, a First Nations woman living on Gumbaynggirr Country (Coffs Harbour), Reconciliation Week is not an abstract idea – it lives in the everyday connections that have helped her rebuild her life. Growing up in the region from the age of eight, she has formed a deep […]
What does support look like after securing a home at Women’s Housing Company? For many women, the journey to safe and secure housing has been shaped by years of abuse, instability and uncertainty. These experiences can deeply impact a woman’s confidence, sense of self and belief in what is possible for her future. A safe […]
