Women's Housing Company logo

Managing Your Rental Payments

At WHC, we understand that life can throw unexpected challenges your way, making it difficult to keep up with financial commitments. If you’re behind on your tenant payments (rent, water, or rechargeable maintenance), there’s no need to worry – we’re here to support you with a solution that works for you.

Here’s How We Can Help:

  • Flexible Repayment Plans: to fit your circumstances.
  • Connections to Support Services: referrals to financial counselling and other relevant support.
  • Practical Guidance: discussions to help you better manage your arrears and stay on track moving forward. Reach out to our team today to explore your options and find out how we can assist you. For more details, refer to our new Rent and Non-Rent Arrears Policy.

We’re here to help – let’s work together!

Women’s Housing Company will shortly be adding a button to the front page of our website to enable tenants or others to easily pay rent, water, arrears, bond, or maintenance by credit or debit cards. Keep an eye out for the ‘Pay a Bill’ button

News & Stories

Women’s Housing Company supports new Domestic Violence Education Study Guide

Supporting greater understanding of safety, housing and recovery Domestic and family violence is one of the leading causes of homelessness for women and children in Australia. For many women escaping violence, finding safe and secure housing is the first critical step towards rebuilding a life free from fear. Women’s Housing Company is proud to be […]

June 25, 2026

Building stability through customer service

Inside the customer service experience at Women’s Housing Company At Women’s Housing Company, customer service is more than responding to requests or managing tenancies. It is about creating safety, stability and opportunity for women rebuilding their lives. Leading this work is Ellen, Senior Manager, Customers, who focuses on ensuring services are consistent, respectful and responsive. […]

June 15, 2026

Belonging, community and the power of being “All In”

A tenant’s reflections of homelessness and connection For Katrina, a First Nations woman living on Gumbaynggirr Country (Coffs Harbour), Reconciliation Week is not an abstract idea – it lives in the everyday connections that have helped her rebuild her life. Growing up in the region from the age of eight, she has formed a deep […]

June 1, 2026
Torres Strait Islander flag
Aboriginal Flag
ACKNOWLEDGEMENT OF COUNTRY
The Women’s Housing Company acknowledges the Gadigal people of the Eora nation as the traditional custodians of the land on which we operate, and pays respect to Elders both past and present.

Managing Your Rental Payments

Women's Housing Company logo