From July 1, our office will be open from 1pm to 4:30pm on Wednesdays. This later opening time once a week will give our hard-working team time to attend training, hold team meetings and catch up on responding to tenant enquiries. Tenants will still be able to contact us about emergency repairs and leave messages for our response later in the day. Our opening hours on Monday, Tuesday, Thursday and Friday will continue to be 9:00am to 4:30pm.
Supporting greater understanding of safety, housing and recovery Domestic and family violence is one of the leading causes of homelessness for women and children in Australia. For many women escaping violence, finding safe and secure housing is the first critical step towards rebuilding a life free from fear. Women’s Housing Company is proud to be […]
Inside the customer service experience at Women’s Housing Company At Women’s Housing Company, customer service is more than responding to requests or managing tenancies. It is about creating safety, stability and opportunity for women rebuilding their lives. Leading this work is Ellen, Senior Manager, Customers, who focuses on ensuring services are consistent, respectful and responsive. […]
A tenant’s reflections of homelessness and connection For Katrina, a First Nations woman living on Gumbaynggirr Country (Coffs Harbour), Reconciliation Week is not an abstract idea – it lives in the everyday connections that have helped her rebuild her life. Growing up in the region from the age of eight, she has formed a deep […]
