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Simplifying Your Tenant Payments

We understand that making one-off payments in person isn't always convenient. To make things easier, you can now make payments directly from your phone or computer.

Rest assured, this is a secure process, and your payment will be accurately applied to your tenancy account.

You can quickly and easily pay your rent, water, and other charges online, directly to your Women’s Housing Company account.

How to Make a Payment:

  1. Select the Payment Type: Choose what you're paying for, such as Rent, Water, or other charges.
  2. Enter Your Tenant ID: This can be found on your rent statement (5 digit number).
  3. Provide the Head Tenant's Name and Required Details: Ensure you include your full name.

You can find all the necessary details on your tenant statement for rent, water, or other charges.

If you need assistance, please contact our Customer Support Team on 02 9281 1764. We're here to help!

Your personal data will be used to support your experience throughout this website, to manage access to your account, and otherwise as described in our Privacy Policy.

News & Stories

Continuous quality improvement

Building better outcomes for women, every day For more than 40 years, Women’s Housing Company has been guided by a commitment to learning, adapting and improving. Rather than waiting for large-scale reviews or reacting to problems after they occur, we embed continuous quality improvement into everyday operations – creating a culture of ongoing reflection and […]

July 15, 2026

Women’s Housing Company supports new Domestic Violence Education Study Guide

Supporting greater understanding of safety, housing and recovery Domestic and family violence is one of the leading causes of homelessness for women and children in Australia. For many women escaping violence, finding safe and secure housing is the first critical step towards rebuilding a life free from fear. Women’s Housing Company is proud to be […]

June 25, 2026

Building stability through customer service

Inside the customer service experience at Women’s Housing Company At Women’s Housing Company, customer service is more than responding to requests or managing tenancies. It is about creating safety, stability and opportunity for women rebuilding their lives. Leading this work is Ellen, Senior Manager, Customers, who focuses on ensuring services are consistent, respectful and responsive. […]

June 15, 2026
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ACKNOWLEDGEMENT OF COUNTRY
The Women’s Housing Company acknowledges the Gadigal people of the Eora nation as the traditional custodians of the land on which we operate, and pays respect to Elders both past and present.

Tenant Payments