Ellen Al Ali

Senior Manager, Customers

Ellen is an experienced leader within the community housing sector with extensive experience in tenancy management and customer service. She has led teams focused on sustainable housing, partnerships, and customer experience.

Prior to joining the Women’s Housing Company, Ellen held leadership roles at Link Wentworth, managing extensive tenancy portfolios and operations, consistently promoting service excellence and fostering innovation.

In the earlier stages of her career, she provided support to women experiencing family and domestic violence, contributed to youth development programs, and provided casework to young people in out-of-home care.

Ellen is passionate about empowering customers and fostering inclusive communities. She holds a Graduate Certificate in Business Administration and qualifications in community services, complemented by leadership and trauma-informed care training.

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News & Stories

More than housing: how women’s empowerment creates pathways to independence

With Libby Caskey, Senior Manager, Partnerships and Impact What does “more than housing” mean in practice at Women’s Housing Company? “For decades, housing responses to women experiencing homelessness and domestic and family violence have rightly focused on one fundamental outcome: safety. Safe housing is life-changing and provides stability, protection and the ability to begin recovering from trauma. […]

August 11, 2026

Action now, impact always

Reflecting on 20 years working in housing and homelessness By Nada Nasser, CEO, Women’s Housing Company As I reflect on more than 20 years working in housing and homelessness, I’m reminded of both how far we’ve come and how far we still have to go to make homelessness rare, brief and not repeated. My first […]

August 3, 2026

Continuous quality improvement

Building better outcomes for women, every day For more than 40 years, Women’s Housing Company has been guided by a commitment to learning, adapting and improving. Rather than waiting for large-scale reviews or reacting to problems after they occur, we embed continuous quality improvement into everyday operations – creating a culture of ongoing reflection and […]

July 15, 2026

ACKNOWLEDGEMENT OF COUNTRY

The Women’s Housing Company acknowledges the Gadigal people of the Eora nation as the traditional custodians of the land on which we operate, and pays respect to Elders both past and present.

Get in touch

Women's Housing Company Limtied
02 9281 1764 / 1300 942 111
contact@womenshousingcompany.org
ABN: 38 002 704 056
9am - 4.30pm Monday to Friday

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If you are homeless - call Link2Home

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