Ellen Al Ali

Senior Manager, Customers

Ellen is an experienced leader within the community housing sector with extensive experience in tenancy management and customer service. She has led teams focused on sustainable housing, partnerships, and customer experience.
Prior to joining the Women’s Housing Company, Ellen held leadership roles at Link Wentworth, managing extensive tenancy portfolios and operations, consistently promoting service excellence and fostering innovation.
In the earlier stages of her career, she provided support to women experiencing family and domestic violence, contributed to youth development programs, and provided casework to young people in out-of-home care.
Ellen is passionate about empowering customers and fostering inclusive communities. She holds a Graduate Certificate in Business Administration and qualifications in community services, complemented by leadership and trauma-informed care training.
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ACKNOWLEDGEMENT OF COUNTRY
The Women’s Housing Company acknowledges the Gadigal people of the Eora nation as the traditional custodians of the land on which we operate, and pays respect to Elders both past and present.

Ellen Al Ali