News & Events

Northern Beaches Social Housing Management Transfers

In Category - NewsDate - 05/04/2019

Drop-In Sessions - May 2019

Northern beaches tenants who are transitioning their tenancies from FACS to Bridge Housing or the Women’s Housing Company in August under the Social Housing Management Transfer Program will shortly receive a Tenant Information Pack by post.

The Tenant Information Pack contains the forms tenants and other household members need to complete, sign and return to us in order to become our tenants from August, as well as other useful information.

Hand your forms in before 10 May 2019 and you will be automatically entered into the gift voucher prize draw to be eligible to win gift vouchers worth a total of $1,000! 

Information about the Drop In Sessions we have organised in early May will also be provided in the Tenant Information Pack. Come to any session if you need help to complete your forms or wish to return them in person. There are also other times and locations provided when you can hand in your forms.

 Read or download the Drop In Session flyer.


Bridge Housing and the Women’s Housing Company completed 90 Neighbourhood Q&As over the past four months to engage with our new Northern Beaches tenants.

Since early December when the first sessions began, we have:

  • Met with 847 tenants
  • Had 1,002 conversations about the transition
  • Covered over 2,400 km in the mobile office
  • Awarded 14 $50 gift vouchers as lucky door prizes to tenants who attended a Q& A session.


Some 1,200 tenants will be transitioning to Bridge Housing or the Women’s Housing Company from FACS in August as part of the Social Housing Management Transfer Program.

Many thanks to the SHMT team who have worked tirelessly to get to know our new tenants, to understand their needs and to communicate vital information about the transition process. The feedback we received from tenants provided useful data and insights to both organisations and will enable us to continually refine our tenant engagement processes.

Please see the Drop In sessions information sheet to see when we will be in your area. Please also see the Transition Timeline Information Sheet for more information.


Neighbourhood Q & A Sessions - December 2018 to March 2019

From August 2019, Bridge Housing, in partnership with the Women’s Housing Company will manage some 1,200 social housing tenancies on the Northern Beaches on behalf of the NSW Department of Family and Community Services.

If you are a FACS tenant in this area, we will help you to make a smooth transition to becoming a Bridge Housing or Women’s Housing Company tenant.

Will I be a Bridge Housing or Women's Housing Company tenant?

- The Women’s Housing Company will manage all tenancies in Mosman and some tenancies in Dee Why and Narraweena.

- Bridge Housing will manage most tenancies in Dee Why and Narraweena and all tenancies in other Northern Beaches suburbs. 

- If you live in Dee Why or Narraweena, you will have received a letter from us confirming whether Bridge Housing or Women's Housing Company will manage your tenancy. 

- If you live in a block of units or villa, all tenancies in your block will be managed by the same provider.


 Opportunities to learn more

We have now completed a series of five Meet and Greet sessions on the Northern Beaches to introduce Bridge Housing and the Women’s Housing Company to tenants.

From December 2018 – March 2019 we will be running Neighbourhood Q & A sessions. At these sessions, we will provide you with information about the changes and opportunities for you in becoming a Bridge Housing or Women’s Housing Company tenant.

Please refer to this Neighbourhood Q & A Sessions flyer for venue and time details, this information sheet to answer some of your questions and this information sheet to see the timeline of activities leading up to the transition. 





Meet and Greet Sessions – August to November 2018

The Women’s Housing Company, in partnership with Bridge Housing, is looking forward to taking on the management of all Northern Beaches public housing tenancies from August 2019.  To provide these tenants with plenty of opportunities to learn about the changes, the timeline and the process, we are holding a number of information sessions. 

From August to November 2018, we are holding ‘Meet and Greet’ sessions to provide information about our organisations and answer questions from public housing tenants.  The sessions will be identical but in different locations around the Northern Beaches.

Sessions will be held on:

Thursday 9 August 2018: Manly Vale

Thursday 30 August 2018: Narraweena

Thursday 13 September 2018: Manly

Thursday 11 October 2018: Forestville

Thursday 8 November 2018: Dee Why

Please refer to this Meet and Greet flyer for venue and time details and this information sheet to answer some of your questions.                                                                                        

The Women’s Housing Company and Bridge Housing will keep new and existing tenants informed as further information about the transition process becomes available.  Watch this page for updates. You can also contact us by emailing northernbeaches@bridgehousing.org.au or phoning Anna Barker, Tenant Participation Officer, Bridge Housing, on 8324 0851.


Announcement – October 2017
 The Women’s Housing Company, in partnership with Bridge Housing, has been awarded the competitive tender to manage the Northern Beaches public housing portfolio on behalf of the NSW Government for the next 20 years, under the Social Housing Management Transfer Program, a key initiative under the NSW Government’s Future Directions policy.  Nine separate portfolios, representing 14,000 public housing properties across New South Wales will be transferred to the management of community housing providers during 2018 and 2019.

The Northern Beaches portfolio comprises 1,201 homes and stretches from Mosman to Warriewood.  The property portfolio comprises houses, townhouses and units, with over 70% of the properties being one-bedroom units or studios.  75% of the Northern Beaches households are single person and about 50% of tenants are women.

The transition of these properties to the Women’s Housing Company and Bridge Housing management from the NSW Department of Family and Community Services will be completed by August 2019.  Together, we will assume all housing customer service functions – allocations, tenancy and maintenance – previously delivered by the Department of Family and Community Services in the Northern Beaches area.

The Women’s Housing Company will manage 12.5% of the portfolio, or some 150 homes, and Bridge Housing will manage 87.5% of the portfolio, or around 1,050 homes.  We will work closely to identify which properties are most suitably managed by each organisation.

The Women’s Housing Company and Bridge Housing will keep new and existing tenants informed as information about the transition process becomes available.
 We will be starting to get to know the Northern Beaches community in 2018.  Watch this page for updates on tenant meetings.