REPAIRS &
MAINTENANCE
REPAIRS &
MAINTENANCE

About Repairs & Maintenance

The Women's Housing Company provides a comprehensive Property Services program including the delivery of Repairs and Maintenance, Planned Maintenance and Cyclical Maintenance.


We have tailored policies and procedures for managing our properties that reflect the needs of female tenants, including:


  • Buildings that accommodate women only
  • Prioritising women's need for privacy and security
  • Sensitive asset management such as:

                            - Prioritising communication with tenants when maintenance works are due to be conducted at their property or building

                            - Follow up with tenants to ensure completion and satisfaction with contractor service

                            - Property management tailored to the requirements of women as they age-in-place

                            - Highlighting the importance of privacy and safety for women to contractors and suppliers


Lodge a Repair Issue Now


Simply send an email to repairs@womenshousingcompany.org and tell us about your issue, Please include your contact details and the address of your property.

Reporting a Repair or Maintenance Issue


If a repair or maintenance issues arises during your tenancy you can contact the Property Services Team on (02) 8202 9313 between the hours of 9.00am - 4.30pm. To report an emergency repair after hours you can call 1300 556 057.


You can also lodge a request for repair by emailing repairs@womenshousingcompany.org. Make sure you provide as much information as you can, including your contact details, the address of your property and the nature of the issue that you are reporting.

Repairs Request Form

For emergency and urgent repairs during business hours(9am-4:30pm Monday to Friday), please call 8202 9313 or after hours and on public holidays, please call 1300 556 057. These includes gas leak or electrical danger, sewer overflow, faulty smoke alarm or failure of hot water supply.

For all other new repair requests, please complete the details below. Fields marked with * are mandatory.

Contact Details


Address Details

Repair Details


Image Upload

+ Images are optional: If you can take photos of the issue and upload images, our team will be better able to work out the best response.

+ All images must be in jpg pdf and png format and uploaded using the below section.

+ Please check the images are displayed clearly.

+ Images must be no larger than 2MB



IMAGE #1

+

IMAGE #2

+

IMAGE #3

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Add another Repair

Repair Details


Image Upload

+ Images are optional: If you can take photos of the issue and upload images, our team will be better able to work out the best response.

+ All images must be in jpg pdf and png format and uploaded using the below section.

+ Please check the images are displayed clearly.

+ Images must be no larger than 2MB



IMAGE #1

+

IMAGE #2

+

IMAGE #3

+

Repair Details


Image Upload

+ Images are optional: If you can take photos of the issue and upload images, our team will be better able to work out the best response.

+ All images must be in jpg pdf and png format and uploaded using the below section.

+ Please check the images are displayed clearly.

+ Images must be no larger than 2MB



IMAGE #1

+

IMAGE #2

+

IMAGE #3

+