News & Events

Tenant Satisfaction Survey Results

In Category - NewsDate - 01/06/2018

Thanks to everyone who participated in this year’s Tenant Satisfaction Survey. Your feedback has provided some great information which is being incorporated into our Operating Plan for 2018/19.

The results show that overall satisfaction with housing services is well above the Registrar of Community Housing requirement, as is satisfaction with the condition of your home.

The results presented above highlight the very positive results for almost all areas of our work.

There are some areas for improvement related to repairs and maintenance services, and complaints and appeals. These will be a key focus for the coming months.