Customer Service Charter

The Customer Service Charter was developed to providing tenants about information regarding our commitment to providing the optimal services and responses.

It also informs tenants about how they may provide valuable feedback that will enable us to review and improve our services.

By introducing this charter we aim to:

    • Build upon a strong and uniform service culture;

    • Maintain our reputation and provide a level of excellence in service delivery to tenants.


Please click here to see our Customer Service Charter.

Registered community housing provider